Privacy Policy

1.- Who are we?

Miquel Ribas, as the owner of the website you are visiting, sets out in this section the Privacy Policy on the use, and on the personal information that the user may provide when visiting or browsing the website owned by us. In the treatment of personal data, STEELO guarantees the fulfilment of the Organic Law 15/1999, of 13th December, of Protection of Personal Data and its development regulations, Royal Decree 1720/2007, of 21st December, by which its Regulations are approved, as well as the LSSICE 34/2002, of 11th July, of the Society of Information and Electronic Commerce. Therefore, it informs all users that the data sent or provided through this document will be incorporated into an automated file duly registered with the Spanish Data Protection Agency, in which the person responsible for this file is: Miquel Ribas. (From now on STEELO) with NIF: 46148006R and social address: C/ Travessera de les Corts, 340 2o 3a. Barcelona STEELO reserves the right to modify the present Data Protection Policy at any time, in order to adapt it to new legislation or changes in its activities, being in force the one published in our web.

2.- Information and consent

By accepting this Privacy Policy, the user (hereinafter, the “User” or the “Users“) is informed and gives his/her free, informed, specific and unequivocal consent so that the personal data that he/she may provide through the web page located at the URL [https://www.steelo.store/] (hereinafter, the “Website“) may be processed by STEELO, as well as the data derived from his/her navigation and those other data that he/she may provide in the future. The User must read with attention this Privacy Policy, which has been written in a clear and simple way, to facilitate its understanding, being able to determine, in a free and voluntary way, if he/she wants to facilitate his/her personal data to STEELO.

3.- Obligation to provide data.

The data requested in the forms of the Web are with general character, obligatory (unless in the required field the opposite is specified) to fulfill the purposes for which they are being obtained. Therefore, if they are not provided or are not provided correctly, they cannot be attended to, without prejudice to the fact that you can freely view the content of the Website.

4.- With what purpose will STEELO treat the User’s data? According to the following purposes:

4.1. Data provided to formalize a purchase:

  • To manage, to process, to send and to give pursuit to the purchases made.
  • To contact the User to finalize the order if he/she has saved his/her shopping cart or has saved products in his/her shopping cart without finalizing the payment process.
  • To carry out quality and satisfaction surveys.
  • To send personalized commercial communications to the User about STEELO products and services, by electronic and/or conventional means, unless the User opposes it by checking the box enabled to that effect in the Website.
  • To elaborate a commercial profile, resorting to sources of third parties to offer the User products and services according to his/her interests, if the User authorizes it by marking the box enabled to that effect.
  • To carry out analyses on the use of the Website and to check the User’s preferences and behaviour in order to improve communication with Users of the Website.

 4.2. Data provided through forms of products out of stock:

  • To inform Users of the availability of products in which they are interested and which are out of stock.
  • To send commercial communications to the User by electronic and/or conventional means, about products and services of STEELO, if the User gives his consent to it by marking the corresponding box.
  • To elaborate a commercial profile, using third party sources to offer the User products and services according to
  • their interests, if the User authorizes it by checking the box enabled to that effect.
  • To carry out analysis on the use of the Website and to check the preferences and behaviour of the User in order to improve communication with Users of the Website.

4.3. Data provided through contact forms

  • Manage, process and respond to requests, applications, incidents or queries from the User.
  • To send commercial communications to the User by electronic and/or conventional means, about products and services of STEELO, if the User gives his consent to it by marking the corresponding box.
  • To elaborate a commercial profile, resorting to sources of third parties to offer the User products and services according to their interests, if the User authorizes it by marking the box enabled to that effect.
  • To carry out analyses on the use of the Website and to check the User’s preferences and behaviour with the aim of improving communication with Users of the Website.

4.4. Data provided through collaboration forms:

  • Manage the relationship with collaborators or influencers.
  • To send commercial communications to the User by electronic and/or conventional means, about products and services of STEELO, if the User gives his consent to it by marking the corresponding box.
  • To elaborate a commercial profile, resorting to third party sources to offer the User products and services according to his/her interests, if the User authorizes it by checking the box enabled to that effect.
  • To carry out analyses on the use of the Website and to check the User’s preferences and behaviour with the aim of improving communication with Users of the Website.

4.5. Data provided for sending the Newsletter:

  • Manage the subscription and/or cancellation of the Newsletter.
  • Send commercial communications to the User by electronic and/or conventional means, about products and services of STEELO, if the User gives his consent for it checking the corresponding box.
  • To elaborate a commercial profile, resorting to sources of third parties to offer the User products and services according to their interests, if the User authorizes it marking the box enabled to that effect.
  • To carry out analyses on the use of the Website and to check the User’s preferences and behaviour with the aim of improving communication with Users of the Website.

4.6. Data provided to obtain discounts or to participate in promotions:

  • Manage and carry out the promotion, as well as manage the development of the same.
  • To send commercial communications to the User by electronic and/or conventional means, about products and services of STEELO, if the User gives his/her consent to it by marking the corresponding box.
  • To elaborate a commercial profile, resorting to sources of third parties to offer the User products and services according to his/her interests, if the User authorizes it by marking the box enabled to that effect.
  • To carry out analyses on the use of the Website and to check the User’s preferences and behaviour with the aim of improving communication with Users of the Website.

5.- What data of the User will STEELO treat? STEELO will treat the following categories of data of the User

5.1. To formalize a purchase:

  • Contact data: e-mail address, telephone number and postal address.
  • Data of transaction of goods and services in STEELO: products and services acquired or on which the User shows interest.
  • Economic and financial data: bank card.
  • Navigation data.

5.2. Data provided through forms of products out of stock:

  • Identification data: name and surname.
  • Contact data: e-mail address.
  • Data of transaction of goods and services in STEELO: products and services on which the User shows interest.
  • Navigation data.

5.3. Data provided through contact forms:

  • Identification data: name and surname.
  • Contact data: e-mail address, telephone number and postal address.
  • Other data: data provided by the Users themselves in the open fields of the forms arranged on the Website.
  • Navigation data.

5.4. Data provided through collaboration forms:

  • Identification data: name and surname.
  • Contact data: e-mail address, telephone number and postal address.
  • Navigation data.

5.5. Data provided for sending the Newsletter:

  • Identifying data: name and surname.
  • Contact data: e-mail address.
  • Navigation data.

5.6. Data provided to obtain discounts or to participate in promotions:

  • Identification data: name and surname.
  • Contact data: e-mail address, telephone number and postal address.
  • Data of transaction of goods and services in STEELO: products and services acquired or in which the User shows interest.
  • Navigation data. In case the User provides data of third parties, he/she declares to have the consent of the same and commits to transfer the information contained in the Privacy Policy, exempting STEELO of any responsibility in this sense. Nevertheless, STEELO will be able to carry out the periodic verifications to verify this fact, adopting the measures of due diligence that correspond, according to the regulations of data protection.

6.- Which is the legitimization of the treatment of the User’s data by STEELO? The legitimation of the treatment of the User’s personal data will be the following:

6.1. Data provided to formalize a purchase:

  • Execution of the contract, to manage, to process, to send, to give pursuit to the purchases made and to contact with the User to finalize the order if he has saved his shopping cart or has saved products in his shopping cart without finalizing the payment process.
  • Legitimate interest, to carry out quality and satisfaction surveys and, to send personalized commercial communications, by electronic and/or conventional means, about products and services of STEELO.
  • Consent, for the sending of commercial communications by electronic and conventional means, about products and services of third entities of STEELO or other collaborating companies.
  • Consent, to elaborate a commercial profile, resorting to third party sources to offer the User products and services according to his/her interests.

6.2. Data provided through forms of products out of stock:

  • Consent, to inform Users of the availability of products in which they are interested and which are out of stock.
  • Consent, to send commercial communications by electronic and conventional means, about products and services of STEELO or other collaborating companies.
  • Consent, to elaborate a commercial profile, resorting to third party sources to offer the User products and services according to his/her interests.

6.3. Data provided through contact forms:

  • Consent, to manage, process and respond to requests, applications, incidents or queries from the User.
  • Consent, to send commercial communications by electronic and conventional means, about products and services of STEELO or of other collaborating companies.
  • Consent, to elaborate a commercial profile, resorting to third party sources to offer the User products and services according to his/her interests.

6.4. Data provided through collaboration forms:

  • Execution of the contract, to manage the relationship with collaborators or influencers.
  • Consent, to send commercial communications by electronic and conventional means, about products and services of STEELO or other collaborating companies.
  • Consent, to elaborate a commercial profile, resorting to third party sources to offer the User products and services according to his/her interests.

 

6.5. Data provided for the sending of the Newsletter:

  • Consent, to manage the subscription and/or cancellation of the Newsletter, carried out through the channel provided on the Website.
  • Consent, for the sending of commercial communications by electronic and conventional means, about products and services of STEELO or of other collaborating companies.
  • Consent, to elaborate a commercial profile, resorting to third party sources to offer the User products and services according to his/her interests.

6.6. Data provided to obtain discounts or to participate in promotions:

  • Consent, to manage the promotion and to make the discount or promotion effective.
  • Consent, to send commercial communications by electronic and conventional means, about products and services of STEELO or other collaborating companies.
  • Consent, to elaborate a commercial profile, resorting to third party sources to offer the User products and services according to his/her interests. The consents obtained for the mentioned purposes are independent so the User will be able to revoke only one of them not affecting the others. To revoke such consent, the User may contact STEELO through the contact form at steelo.store/contacto

7.- With which recipients will the User’s data be shared? The User’s data may be communicated to:

  • Data provided for the contact forms and other channels made available to the users: STEELO, will only use it for internal administrative purposes and/or for the purposes previously indicated.

The User is informed that STEELO has contracted the services of, Google, Microsoft, Mailchimp, whose servers are hosted in the USA, which implies an international transference of data. Nevertheless, the international data transfers are regularized since the mentioned entities are adhered to the Privacy Shield Protocol.

 

8.- Data conservation. The User’s data will be kept for the following periods of time:

 

8.1 Data provided to formalize a purchase:

  • The data provided to manage, process, send and monitor the purchases made will be kept for the contractual relationship and, once it has ended, during the period of limitation of the legal actions that may arise from it.
  • The data used to contact the User to finalize the order if he has saved his shopping cart or has saved products in his shopping cart without finalizing the payment process will be kept for 180 days.
  • The data related to satisfaction and quality surveys will be kept for five (5) years.

8.2 Data provided through forms of products out of stock, will be treated until the communication is sent to the User, indicating that the product is in stock and, if it does not come to be in stock, for six (6) months.

8.3 Data provided through contact forms, will be kept for the period necessary to process and respond to your request and, once completed, during the period of limitation of legal actions arising from that request.

8.4 Data provided through collaboration forms, will be kept during the contractual relationship and, once it is finished, during the prescription period of the legal actions derived from it.

8.5 Data provided for sending the Newsletter, will be kept as long as the user does not revoke the consent given for that purpose.

8.6 Data provided to obtain discounts or to participate in promotions, will be kept until the end of the promotion and, once it ends, during the limitation period of legal actions that may arise from it.

8.7 Data used for sending commercial communications, will be treated until the user opposes or revokes his consent.

8.8 Data used to carry out the development of profiles, using third party sources, in no case refer to a period exceeding three (3) years.

  1. Commercial and promotional communications. One of the purposes for which STEELO treats the personal data provided by the Users is to send them commercial communications with information related to products, services, promotions, offers, events or news relevant for the Users. In case the User wishes to stop receiving commercial or promotional communications from STEELO he can request the cancellation of the service sending his request through the following form of CONTACT.

10.- User’s responsibility. The User:

  • Guarantees that he/she is older than sixteen (16) years old and that the information provided by STEELO is true, exact, complete and updated. To these effects, the User responds of the veracity of all the data that communicates and will maintain properly updated the information facilitated, in such a way that it responds to his real situation.
  • It guarantees that it has informed the third parties of which it provides its data, in case of doing it, of the aspects contained in this document. Likewise, you guarantee that you have obtained their authorization to provide your data to STEELO for the indicated purposes.
  • You will be responsible for the false or inexact information that you provide through the Website and for the damages, direct or indirect, that this causes to STEELO or to third parties.

11.- Exercise of rights. The User may send a written document to STEELO, to the address indicated in the heading of this Policy, or by means of the following CONTACT form, attaching a photocopy of his/her identity document, at any time and free of charge, to

  • Revoke the consents granted.
  • To obtain confirmation about if in STEELO are being treated personal data that concern the User or not.
  • Access to your personal data.
  • Rectify inaccurate or incomplete data.
  • Request the deletion of their data when, among other reasons, the data are no longer necessary for the purposes they were collected.
  • Obtain from STEELO the limitation of the treatment of the data when any of the conditions foreseen in the data protection regulations are fulfilled.
  • To request the portability of the data provided by the User in those cases foreseen in the regulations.
  • To contact the DPO of STEELO through the following address: hola@steelo.store.
  • To lodge a claim related to the protection of their personal data before the Spanish Agency of Protection of Data in the address C/ Jorge Juan, 6, 28001 Madrid, when the interested party considers that STEELO has violated the rights that are recognized by the applicable norm in protection of data.

12.- Security measures. STEELO will treat the User’s data at all times in an absolutely confidential way and keeping the preceptive duty of secrecy with respect to the same, in accordance with what is foreseen in the applicable regulations, adopting to the effect the necessary technical and organizational measures that guarantee the security of their data and avoid their alteration, loss, treatment or non authorized access, taking into account the state of the technology, the nature of the stored data and the risks to which they are exposed.

13.- Changes. STEELO reserves the right to revise its Privacy Policy at the moment it considers it appropriate, in which case the Users shall be informed. For this reason, we request you to check regularly this privacy statement to read the most recent version of STEELO’s Privacy Policy.

14.- Acceptance and Consent. The User declares to have been informed of the conditions on protection of personal data, accepting and consenting to the

automated treatment of the same ones on the part of STEELO, in the form and for the purposes indicated in the present Privacy Policy.